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Articles on:Troubleshooting
Check here for short articles on simple fixes for possible issues.

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  • Troubleshooting
  • Why are my Customizations not showing in the Products Module
    You want to use the Products Module to offer different preset design options for your product? All the customizations are set up and connected correctly, but when you check the frontend, your Products Module looks like this: How it looks (https://storage.crisp.chat/users/helpdesk/website/-/c/b/1/7/cb1733eed2f3b800/how-it-looks196jm4.png =650x422) instead of this: How it should look (https://storage.crisp.chat/users/helpdesk/website/-/c/b/1/7/cb1733eed2f3b800/how-it-should-look1ypumxe.pFew readers
  • The "Customize" Button Isn't Showing - Enable the App Embed
    The App Embed is what loads Fancy Product Designer on your storefront. If it is not active, the "Customize" button will not appear on your product pages - even if your customizations are set up correctly. Check Your App Embed Status Go to the main page of the FPD app and find the App Embed section. It shows the current status for each theme installed in your store. Active (green): The embed is enabled. If the button is still not showing, your theme may need additional integration.Few readers

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