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FAQ - How to share your app’s function logs via Shopify Admin

Overview


If you’re using a Shopify app that includes Shopify Functions (for example a discount-function, cart-transform, or validation function), merchants can share the run logs of those functions from their Shopify admin. These logs (covering approximately the last 24 hours of runs) can be invaluable for diagnosing issues, identifying unexpected behaviour, or debugging failures.



These logs can contain personally identifying information (PII) such as customer names, addresses, phone numbers, etc. Merchants should only share with trusted app-developers.


Step‐by‐step guide for the merchant


  1. Log in to your Shopify store’s admin.
  2. Navigate to Settings → Apps and sales channels.
  3. In the list of installed apps, click on the name of the app you want to share logs from.



Apps and sales channles


  1. Scroll down (within the app’s settings page) to find the section labelled “Share function logs”.




  1. Click the “Share logs” button.
  2. A modal/dialog will appear — click “Share logs” again to confirm. This will share approximately the last 24 hours of function-run data with the app developer.
  3. You may see a notification confirming that the logs have been shared.
  4. Now inform the app developer (via email or support channel) that you have shared the logs, so they can inspect them in the Developer Dashboard.



Why this is helpful


  • Developers can inspect when the function ran, with what input, what output, and any logged errors.
  • Sharing logs speeds up troubleshooting because developers don’t have to ask merchants to reproduce the issue and send screenshots.
  • It gives a full trace of function executions (successes and failures) from the last 24 h.

Updated on: 13/11/2025

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