Choosing the right image format for product customization
Our product designer supports SVG, PNG, and JPEG image formats. Each format works best in different situations. Here’s a quick guide to help you choose the right one:
SVG (Recommended)
- Best for: Logos, icons, graphics with editable colors
- Why use it: SVG files are lightweight, look sharp on all screens, and allow individual parts of a design to be recolored.
- Extra benefit: Our designer can recognize separate paths in the SVG, so customers can easily customize the colors of different elements.
PNG
- Best for: Graphics with transparency when SVG is not available
- Why use it: PNGs can support color customization, but they’re more limited and may affect browser performance with large files.
- Important note: Coloring large PNGs may cause slowdowns, and you will need to use PNG files below 2000x2000px to ensure proper coloring.
JPEG
- Best for: Product images and backgrounds
- Why use it: JPEGs are great for displaying detailed images, but cannot support transparent backgrounds or recoloring.
- Limitation: There will be no coloring option available for JPEG files.
A note on image resolution
- Applies to: PNG and JPEG images — SVG is vector-based and always prints sharp, so it never triggers this warning.
- What happens: If a PNG or JPEG is placed or enlarged so far that its print resolution becomes too low, the designer shows a low-resolution warning on the image.
- Good to know: Customers can dismiss the warning with its close button if they are happy with the quality. The warning comes back automatically as soon as the image is resized again, so quality issues are never silently missed.
Updated on: 22/07/2026
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